Submitting Corrections

Each congregation has one or more Church Social administrators or statisticians responsible for managing the congregation's Church Social software and for keeping the congregational information up-to-date. Invariably information changes or needs updating, so you may encounter out-of-date information when looking at your congregation's Church Social. 

Members are able to update or correct the following information themselves on their profile settings page or in My Profile in the native iOS or Android app:

  • Family photo (if enabled)
  • Family biography
  • Email address and login password
  • Phone numbers
  • Email preferences

If the information to be corrected is not on the list above, there is a built-in method to let your local administrators know so that they can go ahead and update the information.  At the bottom of each Member or Family page you will see a submit corrections link where people in your church can send corrected information:

Configuring who should receive corrections requests

By default, family correction emails are automatically sent to all administrators and statisticians. Church Social administrators can override this behaviour by specifying which users should receive these emails.

To specify who will get these requests:

  1. Go to the People settings page.
  2. Find the Family Corrections section.
  3. Select the users who should receive the emails.
  4. Click Save Changes at the bottom of the page to apply the changes.