Safe Church Email Reminders

Email notifications

Members will receive email notifications when their criminal record checks are nearing expiry — or if they’ve already expired. This feature helps members stay on top of renewals and reduces the workload for admins and Safe church coordinators.

These emails are sent on the first day of each month, starting six months before a criminal record check expires and continuing for up to six months after it has expired. In other words, if a member doesn’t renew it right away, they can expect up to 12 monthly reminder emails nudging them to renew.

Customizing the renewal instructions

Since churches have different renewal requirements and processes, your Church Social administrator can include specific renewal instructions on the People settings  page.  These instructions are included in the reminder emails sent out to your members.

The following email reminder is sent out to members whose record check will expire soon:

Hello {{name}},

We're just letting you know that your criminal record check is set to expire on {{expiryDate}}. Please renew your criminal record check and submit it to your church's safe church coordinator.

{{instructions}}

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You can unsubscribe ({{unsubscribeUrl}}) or update your notification preferences ({{notificationPreferencesUrl}}).

If the record check has expired, the following email will be sent to the member:

Hello {{name}},

We're just letting you know that your criminal record check expired on {{expiryDate}}. Please renew your criminal record check and submit it to your church's safe church coordinator.

{{instructions}}

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You can unsubscribe ({{unsubscribeUrl}}) or update your notification preferences ({{notificationPreferencesUrl}}).